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Claims Handler- German/ Spanish/ French

About the Role:


Are you interested in working for one of the world’s leading insurance and financial services companies? We are looking for claims handlers to join our multicultural team based in Dublin

Allianz Partners in Ireland is part of the Allianz Group. The Allianz Group employs over 160,000 people in over 70 countries worldwide, each with their own in-depth experience of local markets and all focused on a common goal - local expertise and global presence

Allianz Care are the international health insurance experts at Allianz Partners. Our focus is on addressing the health and wellbeing protection needs of clients worldwide, through the delivery of straightforward, innovative solutions that make each client feel understood, confident and valued.

Job Description

The role of a Claims Handler involves processing medical claims for clients worldwide, from Australia to Germany and Argentina to Italy, all countries are catered for. We ensure a high level of client service while processing claims within an industry leading 48 hours timeframe. The Claims Department is a very fast paced and challenging environment, with many different languages used and a mixture of cultures.

Key Responsibilities

Process claims within the agreed company SLA, Clear to Zero, and adjudicate each claim in accordance with AWC policy benefits to achieve company loss ratio targets
Ensure accurate and efficient adjudication/investigation of each claim, ensuring timely follow-up of claims, to deliver a superior client experience and accurate reporting
Consistently contribute to departmental success by meeting agreed personal and team targets for both productivity and quality
Foster healthy inter-departmental relationships by responding to internal customer queries in a professional, solution focused manner to ensure an efficient response is provided
Other Ad hoc duties as required


Administrative experience
Experience working with tight deadlines
Strong Knowledge of Microsoft Office ( Excel, Word)
Valid EU work permit with the ability to work full time year round
Fluency in English and either French, German or Spanish

What we offer…

A competitive Salary and bonus scheme
Career progression opportunities and training
Excellent benefits such as pension, health insurance for employee, his/her spouse and children under 18, and discounts on car and house insurance 
Flexible working hours
Incremental salary increases  related to length of service
Free onsite parking
Sports & Club society
Transport Subsidy
Support for professional studies including APA examinations
Relocation Assistance
Recognised as one of the best large companies to work for 2017

www. allianzworldwidecare. com/movie

Allianz Worldwide Care is an Equal Opportunities Employer