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Responsibilities:

Work with other members of the Localization team to continually improve existing product localization and delivery, with a focus on upstream ease of development

Support your assigned product team(s) to ensure that all releases are executed in an efficient and timely manner, and that all of the international customers get the best possible user experience in their language

Evangelize, document, and teach all relevant aspects of the localization process to your assigned product, engineering, content, and design team(s) to make sure you are all on the same page and that they think of localization from the start, whenever they work on new features or changes to existing features, code, designs, and content

Ensure smooth and scalable localization handoffs and deliveries with the localization vendor and maintain regular communications with them to ensure that both sides are set up for success on an ongoing basis

Collaborate with globalization engineers to create innovative and cool ways to automate localization processes and ensure high-quality localized user interfaces in all supported languages 

Manage all assigned technical localization projects, including UI localization, testing or similar

Manage the QA process for your assigned product launches, perform bug fixing/troubleshooting, and look for ways to scale it all out

Document your localization workflows and maintain an open communications channel with other localization team members so as to share ideas, best practices, and tools. 

Required Skills:

3-5 years of hands-on localization project/program management experience, together with a Bachelor's degree in a field related to language, management, localization, or technology, or equivalent experience

Strong technical understanding of localization and internationalization

Experience working with various common file types (XML, DITA, HTML, .json., .md, XLIFF) 

Experience with source control systems (such as Perforce and git), content management systems, and workflow systems

Excellent written and verbal communication skills

Proven ability to multi-task in a fast-paced environment

Knowledge of at least one major non-English language